Ranjay Solicitors – Privacy Policy

Ranjay Solicitors is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use and safeguard personal information in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Ranjay Solicitors is the data controller for the purposes of data protection law. We are responsible for deciding how your personal data is collected and used.

If you have any questions about this Privacy Notice or how your data is handled, please contact us at:

Email: [email protected]

What Personal Data We Collect

We may collect and process personal data including:

• identification and contact details

• information provided through enquiries or instructions

• financial and transactional information

• information relating to legal matters

• technical data such as IP addresses and website usage

How We Use Your Personal Data

We use personal data to:

• provide legal services

• respond to enquiries

• comply with legal and regulatory obligations

• manage our business operations

• improve our website and services

Lawful Basis for Processing

We process personal data under one or more lawful bases, including:

• performance of a contract

• compliance with legal obligations

• legitimate interests

• consent, where required

Special Category Data

In some matters, we may process special category data such as information relating to health, family circumstances or legal claims. Such data is processed only where necessary and with appropriate safeguards.

Sharing Your Information

We may share personal data with:

• barristers, experts and consultants instructed on your matter

• courts and tribunals

• regulatory or law enforcement authorities where required

• IT and case management service providers

We do not sell personal data to third parties.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Access is restricted to authorised individuals only.

Data Retention

We retain personal data only for as long as necessary for legal, regulatory or business purposes. Retention periods may vary depending on the nature of the matter.

Your Rights

You have rights under data protection law, including:

• the right to access your personal data

• the right to request correction

• the right to request erasure in certain circumstances

• the right to restrict or object to processing

• the right to data portability

• the right to lodge a complaint with the Information Commissioner’s Office (ICO)

Website Use and Cookies

Our website may use cookies to improve functionality and user experience. Further information about cookies is provided in our Cookie Policy.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.